(3.2 / 5)1010+ Ratings

Vix Paula Hermanny Reviews

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Overall Rating

3.2
11 Reviews
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About Vix Paula Hermanny

Vixpaulahermanny.com is an online platform offering a range of luxury swim and resort wear. The products are handmade by artisans in Brazil, showcasing over 15 years of craftsmanship. The collection includes bikini sets, one-piece suits, and cover-ups like kimonos, dresses, and pareos. The swimwear line features unique designs with prices ranging from moderate to high-end, catering to a clientele looking for exclusive beachwear. The brand emphasizes quality and exclusivity, with each piece designed to offer a stylish and comfortable experience for warm weather destinations. Additionally, the website provides services like free returns for members, birthday gifts, and exclusive offers through their ViX Insider Rewards program.

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Vix Paula Hermanny Customer Reviews (11)

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nataliemerrens
nataliemerrens
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Possibly the worst customer care I’ve ever witnessed

I am in the uk and bought from vix online. I love their products and buy regularly However 3 items needed returning I spend 3 days trying to get their UK returns process from them and 72 hours later I am left with hundreds of pounds of goods I cannot return as they haven’t provided me the correct label and details. I’m literally pulling my hair out. Customer care, Paula herself are all unresponsive. Chat tells you one thing then goes quiet for hours before telling you another. Try awful I have had to raise this with my credit card company as they are preventing me getting my refund I will NEVER shop here again. What’s worse, I don’t think they care.

Jul 19, 2023
Teddy Joyner
Teddy Joyner
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Feb 13, 2023
Karen Helgadóttir
Karen Helgadóttir
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Feb 12, 2023
Adam Vaughan
Adam Vaughan
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Feb 12, 2023
Paul McKenna
Paul McKenna
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Feb 11, 2023
Angelia McCormick
Angelia McCormick
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Feb 8, 2023
Jayden Dashwood
Jayden Dashwood
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Feb 8, 2023
Linda Townley
Linda Townley
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Feb 8, 2023
Jonathan Soderberg
Jonathan Soderberg
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Feb 7, 2023
Jade Ifould
Jade Ifould
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Feb 7, 2023

Vix Paula Hermanny Customer’s Q&A

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Vix Paula Hermanny FAQs

FAQ

About Vixpaulahermanny.com Prices and Cost?

The prices and costs for products on Vixpaulahermanny.com vary depending on the category and design. For swimwear, bikini sets range from $80 to $250 per piece, while one-piece suits are priced between $150 and $350. Cover-ups, which include kimonos, dresses, and pareos, are available from $125 to $250. Accessories such as jewelry have items like the Coral Pendant at $58 and the Adalia Necklace at $148. The website also features a Signature Collection where tops like the Paula Top and Bia Tube Top are priced at $106 and $108 respectively. These prices reflect the brand's positioning in the luxury segment of the market, with a focus on quality and exclusivity. Customers can also find discounted items on sale, offering a chance to purchase designer wear at a reduced cost.

FAQ

About Vixpaulahermanny.com Popular Products and Services?

The popular products on Vixpaulahermanny.com include a variety of swim and resort wear. Among the swimwear, the Tie Side Bottom and Gigi Hot Pant Bottom are customer favorites, with prices around $102 and $108 respectively. The Sasha Long Cover Up and Zima Long Cover Up are sought-after cover-ups, priced at $248 and $298. Accessories like the Coral Pendant and Adalia Necklace are also popular, with prices at $58 and $148. In terms of services, the website offers a ViX Insider Rewards program, providing members with benefits such as free returns, birthday gifts, and exclusive offers. The Signature Collection is another highlight, featuring handcrafted pieces like the Paula Top and Bia Tube Top, each priced at $106 and $108.

FAQ

About Vixpaulahermanny.com Payment Method?

Vixpaulahermanny.com accepts a variety of payment methods to accommodate different customer preferences. Customers can use all major credit cards for their purchases. For those who prefer online express checkout, options like PayPal, Amazon Pay, Google Pay, After Pay, and Shop Pay are available. The site also supports Affirm financing, providing a flexible payment option. Additionally, customers can use the ViX credit card for transactions. This range of payment methods ensures a convenient and secure shopping experience for all users.

FAQ

Vixpaulahermanny.com Return Policy?

The return policy at Vixpaulahermanny.com stipulates that merchandise must be sent back within 30 days of the original shipment date to receive a full refund. As for the shipping policy, US orders typically take 3-7 business days to arrive, with an additional 24-hour processing time during high demand periods. International customers should expect delivery within 10-15 days. These policies ensure that customers have a satisfactory period to decide if they want to keep their purchases, and provide a reasonable timeframe for the arrival of orders.

FAQ

Are the pads in Vix Paula Hermanny swimwear removable?

Yes, all Vix Paula Hermanny swimwear comes with removable padding. Please note that clothing items may vary and it's best to double-check the product features for each item.
FAQ

What payment methods does Vix Paula Hermanny accept?

Vix Paula Hermanny offers online express checkout through several payment options including PayPal, Amazon Pay, Google Pay, After Pay, and Shop Pay. They also accept all major credit cards.
FAQ

Where are Vix Paula Hermanny swimsuits made?

All Vix Paula Hermanny swimsuits are crafted in Brazil where we take great pride in sourcing the highest-quality materials and creating unique designs.
FAQ

Can I return my Vix Paula Hermanny swimsuit after 30 days?

For a full refund, all merchandise must be returned to the store within 30 days of the original shipment date. After this window has passed, Vix Paula Hermanny offers store credit for any returns.
FAQ

How can I track my Vix Paula Hermanny return?

You can track your return by entering the tracking number provided on your label into your preferred web browser.

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