Vix Paula Hermanny Reviews
Vix Paula Hermanny Customer Reviews (11)
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Possibly the worst customer care I’ve ever witnessed
I am in the uk and bought from vix online. I love their products and buy regularly However 3 items needed returning I spend 3 days trying to get their UK returns process from them and 72 hours later I am left with hundreds of pounds of goods I cannot return as they haven’t provided me the correct label and details. I’m literally pulling my hair out. Customer care, Paula herself are all unresponsive. Chat tells you one thing then goes quiet for hours before telling you another. Try awful I have had to raise this with my credit card company as they are preventing me getting my refund I will NEVER shop here again. What’s worse, I don’t think they care.
Vix Paula Hermanny Customer’s Q&A
Vix Paula Hermanny FAQs
About Vixpaulahermanny.com Prices and Cost?
The prices and costs for products on Vixpaulahermanny.com vary depending on the category and design. For swimwear, bikini sets range from $80 to $250 per piece, while one-piece suits are priced between $150 and $350. Cover-ups, which include kimonos, dresses, and pareos, are available from $125 to $250. Accessories such as jewelry have items like the Coral Pendant at $58 and the Adalia Necklace at $148. The website also features a Signature Collection where tops like the Paula Top and Bia Tube Top are priced at $106 and $108 respectively. These prices reflect the brand's positioning in the luxury segment of the market, with a focus on quality and exclusivity. Customers can also find discounted items on sale, offering a chance to purchase designer wear at a reduced cost.
About Vixpaulahermanny.com Popular Products and Services?
The popular products on Vixpaulahermanny.com include a variety of swim and resort wear. Among the swimwear, the Tie Side Bottom and Gigi Hot Pant Bottom are customer favorites, with prices around $102 and $108 respectively. The Sasha Long Cover Up and Zima Long Cover Up are sought-after cover-ups, priced at $248 and $298. Accessories like the Coral Pendant and Adalia Necklace are also popular, with prices at $58 and $148. In terms of services, the website offers a ViX Insider Rewards program, providing members with benefits such as free returns, birthday gifts, and exclusive offers. The Signature Collection is another highlight, featuring handcrafted pieces like the Paula Top and Bia Tube Top, each priced at $106 and $108.
About Vixpaulahermanny.com Payment Method?
Vixpaulahermanny.com accepts a variety of payment methods to accommodate different customer preferences. Customers can use all major credit cards for their purchases. For those who prefer online express checkout, options like PayPal, Amazon Pay, Google Pay, After Pay, and Shop Pay are available. The site also supports Affirm financing, providing a flexible payment option. Additionally, customers can use the ViX credit card for transactions. This range of payment methods ensures a convenient and secure shopping experience for all users.
Vixpaulahermanny.com Return Policy?
The return policy at Vixpaulahermanny.com stipulates that merchandise must be sent back within 30 days of the original shipment date to receive a full refund. As for the shipping policy, US orders typically take 3-7 business days to arrive, with an additional 24-hour processing time during high demand periods. International customers should expect delivery within 10-15 days. These policies ensure that customers have a satisfactory period to decide if they want to keep their purchases, and provide a reasonable timeframe for the arrival of orders.